How many printers can I connect to my computer?

It is possible to connect as many printers as the are ports available in your computer. It will sometimes be necessary to rename the printers connected in order to prevent confusion.

Instructions:

With the driver installed, the port is chosen in line with the properties of the driver.

Comments:

The " activate printer pool " box enables several destination ports to be specified for a printer. Once printing has started, the driver will automatically seek the available port.

It is entirely possible to reread a magnetic track that has been encoded by an Evolis printer.

Instructions:

When the encoding card is reinserted in the loader, you must open the printer properties then click on the Tools tab.

Then select Dialogue with the printer.

Select the tracks you wish to reread and then click on encode tracks.

These two warning lights have two functions :

• To tell the user that the printer hood is open.
• To report an encoding error.

If these two warning lights stay on, it is possible that the hood or magnetic encoder detection is causing a problem.

Instructions:

• Remove the ribbon installed in the printer to ensure that it is not covering the sensors.
• Make sure the printer is connected and turned on.
• Then eliminate all printing jobs present in the queue and ensure that the data you wish to encode correspond to ISO standards.

The format of the tracks encoded in ISO format is the following:

• Track 1 : 79 alphanumerical characters (letters in uppercase), the separator character being the sign ^.
• Track 2 : 40 numerical characters, the separator character being the sign =.
• Track 3 : 107 numerical characters, the separator character being the sign =.

The resolution of the printing heads is 300 DPI, which gives a printing possibility of 12 pts per millimetre. This resolution is fine for printing photos and other visuals, whether it be in colour or black and white.

After several printouts, you might get the result below :

This may be caused by two factors :

• Multi-use transit cards - use as fare cards in city buses, subways, toll roads and ferries
• Stored value cards - transit cards double as phone cards or discount cards at retail outlets
• Rapid, on-site card personalization 
• Tracking information about your customers high volume travel times and routes
• Partnering with area schools to create customized student bus passes and loyal riders
• Controlling doors at building entrances and secured interior areas

We offer complete card personalization systems for the needs of the prison industry. We make the process to create ID Badge for inmates, staff and medical personnel as manageable and secure a process as possible.

• A faulty printer head.
• Or even a foreign body on the printer head.

Instructions:

Make sure your printer head and printer are clean. Use the Evolis A5011 cleaning kit, and pay special attention to the printing head. If the problem persists, print out a technical test card and contact your Seller to have the head changed.

All Evolis printers are compatible with Windows XP. All existing drivers for Dualys, Quantum and Tattoo printers are compatible without any restriction on the version. New Pebble printers have to use a driver version 5.00 at least to be able to work under this environment.

Endurance tests have been carried out on the Evolis printers in order to determine the minimum working time before any breakdown.

We have therefore been able to establish the following MTBF expressed in hours of work:

 MTBF : Mean Time Between failure

All Evolis printers have been developed to print in sublimation and heat transfer on a laminated PVC support. Under certain conditions, it is possible to use other materials, for instance, the R2019 heat transfer black ribbon enables the use of paper cards.

Contact the Kestronics Customer Service to confirm the possibility of printing on your support.

If following magnetic coding, the magnetic band contains no information or wrong information, the following points must be checked (see instructions).

Instructions:

Open the Dialogue with printer box.

Then send the command Rmc. Make sure that the printer replies correctly to the coerciveness of your cards. If not, use the Pmc command to set it up. This command is described in the " Evolis Programming guide "

Then check that the data you want to encode correspond to ISO standards. If the encoding still fails to work, it may be necessary to readjust the magnetic encoding head.

Printing on contact-free smart cards is performed in the same way as with standard cards. Certain aspects of the card must be taken care of for a correct printing result.
In fact, the flatness of the card in the position of the chip and the aerial must be perfect. If not, the smallest surface fault will be visible in the printout.

All printers fitted with a magnetic encoder are set up to be able to encode data in standard ISO format. Using the driver parameters, it is possible to encode all kinds of data in a Hexadecimal code.

Instructions:

Open the driver properties in the Tools section :

The click on the Encoding definition button :

Select c2 in the track format. You can then send your data to the printer in a Hexadecimal format.

For the whole of its range of printers, Evolis proposes several tools allowing them to be piloted from their own applications. These tools come in Dll format, own commands, examples written in visual basic, ...

To be able to access these tools, you may either contact Evolis Customer Support or simply download them from our website www.evolis.com  in the Support & Services of the Reseller area.

The Windows Evolis printing pilots allow them to be shared on a dedicated post. If you wish to connect the printer directly to a company network, you will need a printer server to be able to do so. Evolis has selected the Axis 5300 printing server due to its easy installation and flexibility. In fact, this server works as well on Windows as on Macintosh.

Printing on ISO xxxx smart cards is possible with any printer of the Evolis range except for the Tattoo. In fact, this standard specifies the height of the chip to prevent the printing head from damaging it. However, the chip should be safeguarded in order not to damage it when printing.

Instructions:

Make sure your visual is not placed on the chip.

Set up your driver so that protective varnish is not placed on the chip. To do this, open the driver properties in the Graphic tab : Select smart cards in the Varnish panel section.

It is entirely possible to print on both sides of a plastic card. Depending on the model you use, to print on the rear you must either reload and turn over the card by hand or set up the driver for it to do this automatically.

Instructions:

In the case of Dualys and Quantum printers with a card turning station, the driver must be set up suitably. To do this, open the printer properties of the Graphic section :

Then mark the recto/verso box.

Comments:

Make sure that the ribbon type is correctly selected and also the printing mode you wish to use.

Evolis printers use the following two technologies:

• sublimation
• and heat transfer

Only Tattoo printers only perform heat transfer.

Sublimation enables colour printing with 5 or 6 panel ribbons.

Heat transfer enables single colour printing in black, blue, red, green, white, gold or scratch.

As the barcodes are generated by your application, the printers can print any that come from this application. It is not the printer that restricts the printing of a barcode, but rather its availability in the software library.

It is completely possible at all times to know the number of the cards printed by an EVOLIS printer.

Instructions:

Open the driver properties in the Tools section then Talk to the printer.

Then send the Rco;c command.

The return message will give the number of cards printed by the printer.

The printers are fitted with a standard two Mbytes.

The format of the cards is mainly ISO CR80 or CR90. Under certain conditions, it is possible to use cards with a particular format (punch cards, cards in the shape of a shoehorn, ...)

The drivers supplied by Evolis first of all enable the printers to be worked under Windows or Macintosh environments (only for the New Pebble in the case of Mac).

It is sometimes possible to make the printers work under other environments by using their own commands. In order to get the necessary tools, do not hesitate to download them from the Support and Service section of the Reseller site or contact Evolis Customer Support.

• Check if a ribbon and card are inside the printer

• Send the Stt command and click on the Send button.

Please contact Kestronics coustomer service for more details regarding contactless modules.